After Sale Query
Once your order is placed:
- A confirmation email containing your details would be sent to your email id.
- The order will be shipped within 12-24 hours, once the order is confirmed.
- After shipping, the order will be delivered to you within 3-6 working days.
Cash On Delivery
- Cash on delivery is available for every order.
- You cannot order COD for a product/s value equal to or above Rs.5000/- (For safety reasons).
Policy as per the Courier Companies
- Opening the box at the time of delivery is not available.
- If the product is open, do not accept the order.
- Don’t give your bank account or card details to any delivery executive
- Don’t pay to any online link provided by the delivery executive.
- Beware of any fake offers and fraudulent sites: Colossal Shine's / Courier Company representatives do not demand money or ask for any personal details like your password/PIN/CVV by contacting you.
- In case of any query please email us at firstname.lastname@example.org
- In case of any discrepancy you have to provide us with the video recording made at the time of opening the package.